Customer-focus key to business success
13 May 2022Protected Cropping Australia Conference a success despite heavy rains
13 May 2022Sometimes it’s not just about the quality of the product, but the customer service experience. In this article, Victorian fruit and vegetable grower Adam Bremner (pictured above) discusses his positive experience with Kubota following the purchase of a new reversible plough.
Adam Bremner is a sixth-generation farmer at Wombat Forest Organics, near Daylesford in Central Victoria. The 740- acre organic farm primarily produces potatoes, namely Dutch Cream and Sebago, as well as strawberries and carrots.
Organic farming comes with a separate set of guidelines to conventional farming and has different needs and priorities.
Adam said soil is the foundation of organic farming and all farms must pass stringent testing requirements to ensure the soil is clean, with no chemical residue.
“You have to get everything right in the soil first before you even plant a crop,” he explained.
“In an organic system, it takes time to get the correct soil fertility levels and disease instances down, if you have healthy soil you’ll end up with a successful crop.
“In conventional farming, there are a lot of tools available to change nutrient levels in soil without necessarily changing the soil health – in an organic system you have to work from the ground up.”
Positive outcomes
To help manage the health of the farm’s soil, Adam purchased a Kubota RM3005V 3 furrow reversible plough – ensuring topsoil remains at the top of the slope instead of going with gravity and falling underneath.
“I always get the best quality products because then you only have to buy it once, and Kubota makes the superior product,” Adam said.
“In our operation, the reversible plough pays us back in time efficiency. It allows you to start at one end of the paddock and keep going to the end, you don’t have to strike out as you go along – which saves time and money.
“The plough turns the sod well and does a nice, neat job. You get good coverage and good burial. It’s very solidly built, it’s strong – it’s the sort of plough you buy that you know is going to last a lifetime.”
The product is not the only benefit to Adam; the service provided has ensured he remains loyal.
“While I already knew about reversible ploughs because I’ve had one previously, Kubota still take the time to come out, set it up and run through it to make sure you’re happy with it – and then contacts you again to check everything is still going okay. And leaves the line of contact open,” Adam said.
While only new to the brand, Adam already has plans to expand his collection with a small excavator to help with odd jobs on the farm.
“My Kubota plough is everything I could hope for,” he said.
About Kubota
Kubota Australia Pty Ltd has been Australia’s leading supplier of agriculture, construction, and power equipment for more than 40 years. All Kubota equipment is distributed and serviced through the company’s authorised dealer network, consisting of more than 140 dealers Australia-wide.
Kubota Australia is a subsidiary of Kubota Corporation, a multi-national company headquartered in Osaka, Japan. Kubota Corporation is the world-leading manufacturer of compact engines, dedicated to the research of advanced technologies that set the benchmark for the industry. Kubota Corporation employs more than 35,000 people worldwide and its products are distributed across 31 countries.
Find out more
For more information on ploughs and to find out where your nearest dealer is, please visit the Kubota Australia website.