This project was undertaken to develop an efficient and effective industry communication network in order to facilitate the exchange of information within the Tasmanian vegetables industry and to maximise the benefits from industry-driven R&D projects. This report is a record of the Tasmanian IDO project from October 2000 until June 2009. The main outcome has been greater two-way communication at both local and national level. The IDO has been the central contact for information flow to and from the R&D process. A challenge for the future will be delivering the services provided by the IDO that the industry has grown to expect and rely on.