AUSVEG has cautiously welcomed an announcement by retailer Coles today that it wants to improve supplier relations by implementing a Supplier Charter.

AUSVEG spokesperson Andrew White said that while he welcomed the announcement by Coles it was important that the process was independent and effective.

“Any attempts by supermarkets to improve relationships with their suppliers are welcome however we will be closely monitoring the implementation of the proposed framework, to ensure that it is delivering effective outcomes for growers,” said Mr White.

AUSVEG is the leading horticultural body representing Australia’s 9,000 vegetable and potato growers.

Coles has this morning announced a three stage framework to resolve disputes with its suppliers under a Coles Supplier Charter, which includes the appointment of former Victorian Premier Jeff Kennett as an independent arbiter to oversee the charter and resolve disputes. 

“Integrity in dealings between suppliers and major retailers is incredibly important to ensuring successful business relationships,” said Mr White.

“Coles is a major distributor of vegetables to Australian consumers so it is vital that there are long-term strategies in place to deal with potential disputes between retailers and their suppliers.”

“We recognise also that the framework does not preclude parties raising complaints with the Australian Competition and Consumer Commission, which is an important avenue for growers to raise concerns.”


MEDIA CONTACT:  Andrew White, Spokesperson, AUSVEG. Phone: (03) 9882 0277, Mobile: 0409 989 575, Email: